Hylite makes it easy for customers to recognize individual frontline employees in real-time, driving stronger retention and customer loyalty
Let customers review their favorite barista—
not just the coffee shop.
Grow 5-Star Reviews
+20%
Over 20% of 5-star Google reviews for our customers have come directly from Hylite
Boost Morale & Retention
+50%
Up to 50% higher retention rates for employees who were recognized with Hylite
Capture More Feedback
10X
Nearly 10 guest stories captured per employee, highlighting what worked and who's behind it
Real Hylites from Guests for Standout Employees
Sabrina, Dimple and Dar are awesome. They are extremely helpful and friendly. The customer service is exceptional! Thanks Team <3"
Hasan brings out the best in everyone! He is always smiling and full of energy. You can tell he takes pride in his job."
Jon was kind and knowledgeable and took the time to explain everything well. Best Physician's Assistant I have ever experienced!"
How Hylite Works
1. Customer scans QR code
2. Customer follows prompt to recognize an employee
3. Hylites are shared with employees and management
Real Hylites about amazing employees
in retail, food, healthcare and beyond
"Marcus was very professional and helped me when there was an error with my order. He said everything with a huge smile on his face! Amazing personality and professionalism!"
"Sabrina, Dimple and Dar are Awesome. They are extremely helpful and friendly. You can tell they are smiling through the masks. I love it. A kind word is appreciated these days. Everyone is so nice at this Dunkin Donuts. I love going here for my sweet treats. The customer service is exceptional! Thanks Team <3"
"Luke was so kind and very knowledgeable in helping me get a streaming device. I’m old and his patience meant a lot. Thank you Luke."
"Hasan brings out the best in everyone! He is always smiling and full of energy. I look forward to seeing him when I go to the gym! You can tell he takes great pride in his job."
"Pancho has been serving our son since since he was 5 years old (now he's 7!). He always remembers our son's special order and takes great care of us every time we come in!"
"Ari has been incredible. I've been trying to transition from walking on the treadmill to jogging and she's been a huge help in getting me there. I'm new to working out in general and she just knows when I need a hard push and when I need encouragement to help keep me going. Thank you so much Ari!"
"Jon was kind, helpful, knowledgeable and took the time to explain everything well. Jon was absolutely the best Physician's Assistant I have ever experienced!"
Real Hylites from Guests for Standout Employees
"Sabrina, Dimple and Dar are Awesome. They are extremely helpful and friendly. A kind word is appreciated these days. The customer service is exceptional! Thanks Team <3"
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